CALL CENTER SOLUTIONS

A comprehensive system to automate all incomings and outgoings calls, record everything and boost your business.

With a proprietary back-end internet infrastructure, global outreach and the right connections, FabIntel has held true to its promise of diversity in service and innovation in spirit. We have had the pleasure to work setting up call/contact centers for various clients, their companies and their collaborations and their subsequent campaigns. With each aspect having its own unique requirements, FabIntel has a catalogue of technologies and ideas to jump-start your communicative needs.

FabIntel provides Asterisk Based Call Center Solution and Services.

  1. Self-Hosted Solution
  2. Cloud based Solution
  3. Inbound & Outbound Services
  4. Our solution supports Manual / Auto Outbound and Inbound Dialing for both national & international clients.
  5. We are also providing “Per Agent/ Per Day Call Center Services” for marketing and promotional campaigns.

Features

  1. Add your conteCall Detail Records
  2. PABX (Private Automatic Branch Exchange)
  3. Computer Telephony Integration (CTI)
  4. Call Forward on Busy / No Answer
  5. Call Transfer
  6. Call Waiting
  7. CRM Integration
  8. Do Not Disturb
  9. Interactive Voice Response (IVR)
  10. Database Integration
  11. Music On Hold
  12. Roaming Extensions
  13. Supervised Transfer
  14. Time and Date/Scheduling

Do You Want to Start a Project ?

We'd love to hear about your next project, so send us a message and we will get the conversation going!

Title
logo